HomeQUESTIONS AND ANSWERS

 

 

 

 

 

You say Direct-From-The-Factory??!!
We own the factory.  I want to make this very clear NOW.  We are not a middleman.  If someone purchases from our factory or another, they are a middleman.  I don’t understand other people trying to say they are direct.  They are a middleman.  Our $2998 wood table top bar sells from $3800 to $6000 in other stores.  If you want to contribute to someone else’s pocketbook, I understand.  We’re all not the smartest people.  Again, we do not buy from the factory, we own the factory.

 

Your 1-888 number isn't very good!

Your toll-free call is forwarded to the factory overseas at different times of the year.  We’ve been unable to find a long-distance company that allows forwarding at a good quality reception.  Sometimes, the 1-888 is being forwarded to the Lexington store and other times, the factory.  If your call is being forwarded overseas, there is no cost to you.  You’ll likely know by the poor quality or difficulty in connecting. 

 

Do you have additional sizes?

The ENGLISH TAVERN is a standard 80" in width.  It is also available as a 96" model.

 

Will you custom make a bar for me?

The minimum cost is $5000.

 

Will you make some minor changes to the existing bar design?

Yes.  We also have a list of options available now.  You’ll likely find what you want in the options.

 

Do you have marble, brass rails, etc?

Yes, please check the Bar Options page.

 

Can a bar sink fit in the unit?

We now custom make a solid marble sink that fits the back depth of 16”.

 

How does the bar ship?

The bar ships broken down into 4 large pieces.  It ships on a 48” by 84” pallet weighing roughly 900lbs.  The shipper can typically lift-gate the pallet down to the ground and pallet jack the bar into your garage.  In some cases, you might need to break apart the wrapping and move the pieces inside separately. 

 

Are the pieces heavy?

They are not light, but can be moved easily by 2 strong individuals.  The heaviest section is the front piece. 

 

How is the unit assembled?

You will position the front and back sections accordingly (~28”-36” apart).  Then you place the back upper section on top of the back lower section.  All this is very simple. The last step is a bit tricky, but not difficult.  Here you position the 2 large posts and 4 smaller posts in their respected moulding locations.  This is where 4 people are typically needed to drop the top into position.  It’s not because of the weight, but making sure the poles meet the canopy and slip into position.  Basically, one person is at each end, as they lower the top canopy down over the posts.

 

How does the stained glass fit in the unit?

(not included in your purchase, but available as an option)

Sometimes people think the stained glass goes in the back section and this is incorrect.  The stained glass is inserted inside the upper canopy in the top section.  You can best see the idea in Jeff’s bar pics.  The canopy has a moulding lip of maybe 1/2” that the stained glass sits down into.  We filled all 7 locations with stained glass.  There is no stained glass in the 2 sections where glasses are inserted.

 

Do you install the electrical wiring for the canopy lights?

No, you are expected to do your own wiring.

 

Are the mirrors beveled?

Yes, they are 1” beveled.  There are 5 beveled mirrors in the back section.

 

Do you have any lower priced units?

Sometimes we can damage a unit or something happens.  In this case, we post the damaged unit with pictures and the reduced price.

 

Tell me about Kauri?

Some people seem to think this is Pine, but it is not.  It is a soft wood, but so is Cherry (Cherry is a hardwood, but soft).  You can see from the pictures this doesn’t look like your 2X4 or Home Depot moulding.  There are many names for this wood, as all woods have a variety of common wood names.

 

Why should I purchase from you?

Occasionally, you will see someone with a similar looking bar.  The design first appeared in 1999 and has been copied by several importers.  I know it’s hard to see, but many competitor’s bars have slight differences.

First, we should be the lowest price.  That alone should be reason enough.  But, it’s not only the price.  We also have the best quality bar making sure our MC is in the 8-9% range.  We use an industry POLY finish and multi-coat the wood table tops.

 

Why are you saying your finish is better?

Most factories are using a top-coat from NC, Melamine, or just plain wax.  We use an industry poly finish that is the most durable finish available.  We also don’t just coat the tabletop with poly, but the entire bar is sprayed this way.  Sometimes, someone will advertise a poly finish, but only poly the top.  Why buy a bar from someone who can’t answer anything about their quality?

 

HomeQUESTIONS AND ANSWERS